Chapel Hill Public Library, in North Carolina, USA, is the latest library to improve their contactless lending capabilities by installing holdIT, the secure, self-service reservations kiosk. The library’s new holdIT kiosk will give their patrons access to library materials 24/7, allowing contactless patron checkout and contactless staff loading. Give your patrons access to contactless library loans with…
It’s nearly that time of year again when school’s out and parents are frantically searching for ways to get the littlies away from screens without having to beseech the bank manager for a loan to fund it! Don’t overlook the local library for a solution that will take children on adventures beyond their wildest dreams…
Whilst the Stuttgart City Library consists of 17 branch libraries, the mobile library and the elibrary; it is the central library at the Mailänder Platz that we will focus on in this article. Often hailed as the most modern library in Europe and a tourist attraction in its own right, the award-winning central library was…
Is there anything better than a good library? At D-Tech, we don’t think so. Luckily, the UK is brimming with unique places for book lovers to discover and enjoy. Here are ten of our favourites from around the country: The Bodleian Library, Oxford The Bodleian is undoubtedly one of the better-known libraries on this list,…
When Blackpool libraries sought to improve their services, they turned to D-Tech who installed self-service units in six of the borough’s libraries. To maximise revenue and improve customer experience chip and PIN payment facilities were incorporated, enabling patrons to pay library fees even when they are not carrying cash. Read the full Blackpool Libraries case study…
Whether your patrons only pay for certain borrowed items and overdue books or you offer a broad range of options, such as booking theatre tickets and paying council charges, there is an expectation that you will give customers a choice of payment methods. South Tyneside Libraries recognised that it needed to future-proof its services, and…
D-Tech International has provided Lewisham Libraries with equipment for more than ten years. The library required a solution that would facilitate longer opening hours and maximise efficiency. Self-service equipment needed to be easy to use, to encourage patrons to embrace the technology and use it to its full potential. Most recently the library was presented…
Like so many public libraries, Reading Borough Libraries has been challenged with the task of providing the best possible service it can, within a significantly reduced budget. Meeting that challenge head on, library closures have been avoided through smart management. Part of that initiative led to D-Tech International installing sixteen library self-service kiosks across the libraries.…
As budget restraints continue to impact local government spending, there have been, and continue to be, difficult decisions made on which services will bear the brunt. It is a harsh reality that libraries have come under the microscope in many a spending review and all too often been seen as an easy target for closure.…