Deliver secure, 24/7 library returns with returnIT – the integrated library returns and book sorting system.
24/7 Library Returns
What is returnIT?
Late returns just got a new meaning
In a climate of continually evolving customer expectations, returnIT gives every library the opportunity to modernise your service offering to meet growing user demand. How? Simply by providing secure, integrated library returns 24 hours a day, 7 days a week.
returnIT is your fully automated book return system. Install within your library, to help reduce queues, waiting time and free up library staff, or externally to open your library for returns 24/7.
Designed as a modular system, returnIT is available in a variety of sizes, from a single bin system to 2, 3, 5 or 30 bins, allowing the sorting capabilities of your system to be configured to suit the specific needs, and budget, of your library. For larger, multi-bin returnIT systems, additional feeds can be implemented to speed up your return process even further. Plus, returnIT’s modular design allows you to add as much extra capacity as you need, when you need it.
Run like Clockwork
Around the clock
Excellent customer service with an emphasis on direct contact and support has been crucial to our success. We believe that our job is to provide our customers with the very best care so that they can maintain service levels to their customers. In the words of one of our satisfied customers “D-Tech understood what our success meant to us.”
Secure and Ergonomic
All media safely returned, via a media-friendly book drop, into a secure storage bin ready for sorting. Your user friendly, DDA compliant returnIT can even be built into existing interior walls.
Free up library staff from the book sorting and returns process, reducing risk of RSI and allowing your team to focus their time on engaging with patrons and assisting with the wide range of services available from modern libraries.
How does a library user returnIT?
1. A library user places the item they wish to return into the returnIT slot.
2. The returnIT then automatically recognises whether the book belongs to your library.
3. If the answer is yes, the hatch opens and the book is successfully returned, marked as checked in, and, because returnIT integrates with your existing LMS, is discharged from the user’s account.
4. If the answer is no, the hatch remains closed and the user then hopefully returns it to the correct library provider.