D-Tech installation of self-service laptop loan cabinets at Coventry University enhances student experience
Coventry University wasn’t getting a satisfactory uptake of its staff operated laptop loan service and sought a solution that would facilitate better use of staff resource and enhance the customer jopurney. Laptop loans are an important part of student experience for university libraries, and the installation of ComputeIT cabinets demonstrates the benefits of self-service and prime positioning to maximise popularity. The award-winning Lanchester Library at Coventry University is a perfect example of getting things right, and this is demonstrated by the additional cabinet installations the university has requested from D-Tech.
D-Tech enables Blackpool Libraries with Chip and Pin Payment Facilities
As a public library, Blackpool provides a range of services to residents and visitors, from supporting literacy to hosting community events. So, when Blackpool Libraries sought to improve their services, they turned to D-Tech. Installing self-service units into six of the borough’s libraries, chip and pin payment facilities now enable patrons to pay library fees even when they are not carrying cash. Maximising revenue opportunities and shortening queues, easy payment methods undoubtedly improve the customer experience.
D-Tech kits out LAMDA’s Sackler Library with the latest RFID Technology
The Sackler Library is LAMDA’s first designated library space. D-Tech International had to ensure that the equipment supplied met the school’s needs and provided adequate security for the busy venue. Working in conjunction with the construction of LAMDA’s new build, and in line with its opening, D-Tech International integrated an RFID installation including security gates with the library’s new LMS. D-Tech also supplied RFID tagging and will be delivering an ongoing maintenance contract.
D-Tech solves Lewisham Library puzzle with Self-service Units and StaffPads
Looking for a solution to facilitate longer opening hours and maximise efficiency, Lewisham Library was presented with the challenge of compliance with the current data model. The existing RFID labels in a large proportion of its stock were programmed to an earlier data model and required reprogramming. Ensuring that both data models were readable during the transition, and encouraging patrons to embrace technology, D-Tech delivered with self-service units and StaffPads, allowing Lewisham Libraries to offer its clientele the option of checking items in and out themselves or via a member of staff.
Queen’s College Library upgrade with additional Self-service Unit from D-Tech
Queen’s College Library was refurbished between 2013 and 2014, and as part of the project library security was reviewed and updated to RFID technology. When we were approached in 2017 to install an additional self-service unit to accelerate the borrowing and return processes in their New Library extension, it was a chance to be involved in an amazing project. We have been working with Queen’s College since 2006 and are delighted that the long-awaited extension has been such a success.
Reading Borough Libraries, D-Tech, integrating Self-service Units and Security Gates
Reading Borough Libraries, a collective of seven libraries with an average total footfall of 12,000 patrons a week, called D-Tech in to install 16 self-service units across the libraries and RFID security gates at their Central Library. The self-service units have been integrated with the new library management system. Avoiding library closures through smart management, reduced opening hours and operational costs, the new units have reduced queues and improved accountability, minimising the impact of cuts in resources.
Rivers Academy tightens security with D-Tech’s RFID Gates and Tagging
A lot of the pupils at the school were new to the concept of a library and the loan process. Subsequently, the school was purchasing stock but suffering significant losses through missing books. Requiring a solution that would integrate with that and operate alongside the other IT systems within the school, D-Tech International installed RFID security gates in the library and integrated them with the existing library management system, RFID tagging, and also handle an ongoing maintenance contract.
University of Sheffield & D-Tech combine to deliver loanable Laptops with ComputeIT
It will come as no surprise that the University of Sheffield is home to an award-winning library service. The Library and Corporate Information and Computing Services (CiCS) jointly support two world class learning spaces: the award-winning Information Commons (IC), and The Diamond. The first D-Tech installation was in 2014 when a ComputeIT unit was installed in the Information Commons. Since then, the opening of the new £81m ‘Diamond’ building led to the installation of an additional ComputeIT unit, each site now having up to 48 loanable laptops, charged and ready for student use.
South Tyneside Libraries modernise with multiple D-Tech Solutions
Of South Tyneside’s eight libraries, three are now modern multi-use hubs and the latest to open, The Word (National Centre for the Written Word) opened in October2016. Offering an array of activities and facilities The Word has attracted over 400,000 visitors in its first year, has over 70,000 books, and has driven increases in library memberships and book-borrowing. D-Tech installed all South Tyneside Libraries’ RFID equipment, including security gates, StaffPads, and self-service units. We also provide all of the RFID labels. The D-Tech g-series self-service unit has an integrated chip and PIN station, which comes with contactless card compatibility.
D-Tech deliver improved access, flexibility and security to St Anne’s College
D-Tech have been working with St Anne’s College at the University of Oxford as part of an on-going project, where we initially installed part of the solution in St Anne’s existing building and supplied a tagging team to RFID tag and process all the loanable stock, 84,220 items to be precise. We then rolled out further equipment into the new library when it was completed. The College intends to install a final set of equipment at some point in the future when the old Library is refurbished allowing an additional entrance to be opened.