Chapel-Hill-Public-Library-holdIT

US Library takes advantage of Contactless Lending

Chapel Hill Public Library, in North Carolina, USA, is the latest library to improve their contactless lending capabilities by installing holdIT, the secure, self-service reservations kiosk. The library’s new holdIT kiosk will give their patrons access to library materials 24/7, allowing contactless patron checkout and contactless staff loading. Give your patrons access to contactless library loans with…

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D-Tech on TV!

Everyone in the D-Tech team was really excited to see our new EYRE self-service checkout kiosks on TV last Friday, as Norfolk and Norwich Millennium Library was featured on BBC Look East discussing how the region’s libraries will look as they begin to reopen this month.   The as-seen-on-TV serveIT EYRE is part of D-Tech’s…

D-TECH_customer_service_van

D-Tech International Wins Norfolk County Council Tender

Library technology provider, D-Tech International Ltd, has won a tender to supply 95 self-service kiosks to 47 Norfolk County Council Libraries. D-Tech, the Woodbridge-based developer, manufacturer and supplier of high-performance library technology solutions will install 95 of its newly launched serveIT units in 47 libraries throughout Norfolk. The new installation will be replacing the existing…

Dorset Library Service

D-Tech helped Dorset Library Service update their existing library equipment to up to date self-service library kiosks. Providing 23 libraries with modernised, up to date functionality, the serveIT kiosks are integrated with the library’s digital strategy. Their new self-serve kiosks provide excellent functionality for people with disabilities and allow library members to check out their…

You can’t get any? D-Tech’s customer satisfaction levels couldn’t be further from The Rolling Stones.

Creating Customer Satisfaction in 2019

You can’t get any? D-Tech’s customer satisfaction levels couldn’t be further from The Rolling Stones.   – 92% Satisfied, 81% Awesome – Here at D-Tech, we pride ourselves on the level of service and quality of aftercare we provide for all customers. That’s why we love receiving customer feedback. Of course, we particularly love reading…