67 serveIT EYREs Installed in UK Public Libraries
Patrons of 36 public libraries across the South Coast of England will now have access to D-Tech’s next generation self-service kiosk – the serveIT EYRE.
24/7 Libraries – Fact or Fiction?
Is it possible for a public library to be a 24/7 lending facility? Would you like to be able to keep your library open all day, every day? It’s not a new concept – universities have offered 24-hour opening in their libraries for close to 25 years now. Despite this proving to be a very…
Developing Enhanced End-User Experiences
New Software Developer for D-Tech D-Tech is delighted to welcome a new software developer to the team to assist in the continual development of our software solutions. Our new developer will be working across the D-Tech suite of software applications towards our consistent aim of improving service levels for our customers and enhancing the user…
US Library takes advantage of Contactless Lending
Chapel Hill Public Library, in North Carolina, USA, is the latest library to improve their contactless lending capabilities by installing holdIT, the secure, self-service reservations kiosk. The library’s new holdIT kiosk will give their patrons access to library materials 24/7, allowing contactless patron checkout and contactless staff loading. Give your patrons access to contactless library loans with…
‘Self-cleaning’ screens could be closer than you think
UV self-cleaning technology – not light-years away The ongoing COVID-19 pandemic has forced hygiene to the top of the world’s agenda, and, as the situation has become part of everyday life – the UK’s first confirmed cases were now seven months ago – leaders across every industry have been searching for solutions to deliver something…
How To use holdIT with Santa Clarita Mayor Cameron Smyth
Santa Clarita Library Launches New Locker System for Picking Up Items from Spectrum News 1 | by Ariel Wesler For many people, there’s nothing like a good book to pass the time when you’re stuck at home…just ask Brianna Sedy. “Digitally, I check out a lot of books, like every week, for sure. I get…
D-Tech on TV!
Everyone in the D-Tech team was really excited to see our new EYRE self-service checkout kiosks on TV last Friday, as Norfolk and Norwich Millennium Library was featured on BBC Look East discussing how the region’s libraries will look as they begin to reopen this month. The as-seen-on-TV serveIT EYRE is part of D-Tech’s…
We’ve updated some of our reduced-contact solutions
In response to COVID-19 and social distancing measures, D-Tech has adapted our solutions wherever possible to help our customers create transactions with less or zero contact.
Protecting your employees from each other in a shared workspace
The social distancing measures that remain in place to counter the spread of COVID-19 make it difficult to imagine a return to a traditional office environment. And the new normal of home and flexible working could be here to stay, according to some of the world’s leading businesses. Facebook expects half of its workforce to…
New Live Alerting Solution Lets Patrons Know if Building is Safe to Enter
This product is not currently available, please click here to find out more about our thermal people counting systems A newly launched real time occupancy monitoring and alerts solution will let members of the UK public know if a building is safe to enter, or not. countIT LIVE, recently launched by technology provider D-Tech International,…
Annual Customer Satisfaction Figures Announced
D-Tech International is proud to announce a 95% customer satisfaction rating over the past 12 months. D-Tech reaches out for feedback from all customers upon receiving support in an attempt to maintain and improve an exceptional standard of customer care. Here are the results from 2019/20. D-Tech Customer Satisfaction Performance Statistics 01.05.2019 to 31.04.2020 %…