When one of Epsom and St Helier University Hospitals Library and Information Services’ library sites was being relocated, it was seen as a good opportunity to upgrade the library technology and improve the services offered to users. D-Tech International installed a RFID security system, self-service units and StaffPads at both sites, expanding services, improving the…
When Blackpool libraries sought to improve their services, they turned to D-Tech who installed self-service units in six of the borough’s libraries. To maximise revenue and improve customer experience chip and PIN payment facilities were incorporated, enabling patrons to pay library fees even when they are not carrying cash. Read the full Blackpool Libraries case study…
D-Tech International has provided Lewisham Libraries with equipment for more than ten years. The library required a solution that would facilitate longer opening hours and maximise efficiency. Self-service equipment needed to be easy to use, to encourage patrons to embrace the technology and use it to its full potential. Most recently the library was presented…
Like so many public libraries, Reading Borough Libraries has been challenged with the task of providing the best possible service it can, within a significantly reduced budget. Meeting that challenge head on, library closures have been avoided through smart management. Part of that initiative led to D-Tech International installing sixteen library self-service kiosks across the libraries.…
D-Tech International was one of the first companies to use Radio Frequency Identification (RFID) technology in library management solutions. That was back in 1998, and we have continuously invested resources into the development of innovative, cost-effective products that improve security, flexibility in stock management and inventory control, as well as data collection and trend analysis.…
“Our library staff are really pleased that we have the new counters – they have been waiting a long time for these. It means counting visitors is one less thing for them to have to think about and frees up their time so they can get on with more important tasks in the libraries”. Mike…