D-Tech International has provided Lewisham Libraries with equipment for more than ten years. The library required a solution that would facilitate longer opening hours and maximise efficiency. Self-service equipment needed to be easy to use, to encourage patrons to embrace the technology and use it to its full potential.
Most recently the library was presented with the challenge of compliance with the current data model (ISO28560-2). The RFID labels in a large proportion of its stock were programmed to an earlier data model and needed to be programmed to the new standard whilst ensuring that the self-service units were able to read both data models during the transition period.
Read the Lewisham Case Study here to find out more about the success of the self-service installation and how D-Tech solved the data model issues.