Calling all library customers!

Enter our survey for a chance to win a SMART Hold locker

For over two decades, we’ve worked hand-in-hand with our library partners, responding to their challenges with groundbreaking technology solutions that push the boundaries of what’s possible in the library sector and, therefore, accessible to the world beyond.

Today, we’re excited to launch a 3-minute customer survey to continue this collaboration. This initiative is more than just a questionnaire—it’s an opportunity for you to directly influence the future of library technology.

Why your feedback matters

Our near-perfect customer satisfaction record isn’t just a statistic—it’s a testament to years of listening to and understanding the needs of libraries.

Your input has always been the driving force behind our product development, helping us create solutions that truly meet the needs of libraries and their patrons.

From our innovative RFID systems to our cutting-edge self-service kiosks, every D-Tech product has been shaped by the valuable insights provided by library professionals like you.

Your feedback helps us:

Understand the evolving needs of patrons and market trends
Inform and prioritise our product development
Strengthen our customer service

Shaping the future of library technology together

By participating in our survey, you’ll be playing a crucial role in shaping the next generation of library technology. Whether it’s improving existing products or developing entirely new solutions, your input will be at the heart of our innovation process.

Your chance to win

As a token of our appreciation for your time and insights, all customers who participate in the survey will be entered into a prize draw. One lucky winner will receive one of our popular SMART Hold library lockers—enabling 24/7 self-service collections and returns.