holdIT – part of the SMART range

holdIT, D-Tech’s 24/7 self-service library pickup locker, received strong scores across all categories, including 8.8 for Quality of Product and a near perfect 9.4 for Overall Company Satisfaction!

The award was judged by librarians that use holdIT every day to enable enhanced access to library materials for their patrons, considered the solution for quality of product and service, functionality, competitiveness and customer satisfaction.

• “The support for our D-Tech lockers is very responsive and helpful!”

• “Overall, good customer service. Tech Support is very good. Installation is very good.”

• “Appreciate the consolidation of service agreement fees for multiple units.”

• “Provides greater access for patrons especially during closed hours.”