In a year dominated by the coronavirus pandemic, delivering library technology services has been a challenge a long way down the list of national priorities and a long way from the minds of the public consciousness, but a challenge nonetheless.
Originally affecting UK and US businesses by causing major disruption to the supply chain, the COVID-19 outbreak is now causing major disruption the day-to-day lives of us all.
Following the US and UK lockdown all libraries have been forced to close their doors for the foreseeable future. It is no doubt a difficult time so, amongst the uncertainty, we wanted to focus on some of the good things that have happened in 2020.
47 Library Roll-Out Underway in Norfolk
We’ve seen the first of 95 Norfolk-bound serveIT units installed in Plumstead Road Library and, we hope you agree, they look fantastic. It is always exciting for everyone at D-Tech to our high-powered technology solutions installed and ready to deliver for library users, but it’s fair to say that installing the serveIT’s sleek blue and white design into the first Norfolk library gave some of our Ipswich Town FC supporting engineers an additional buzz.
24/7 Access for US and Canada Library Users
2020 has seen new lendIT units installed in Hillsboro, Oregon and Baruch College, New York, giving users 24/7 access to library materials.
24/7 access for holds pickup at Jefferson County, Arizona State University Library, University of Manitoba in Canada, Stark Library and so on. Our external HoldIT solution, giving safe access to materials for patrons over the lock down period. This allows libraries to continue proving a service in these uncertain times.
Welcoming new UK customers on board, and welcoming back some familiar faces
D-Tech is always delighted to welcome new customers on board, especially as we know we will be providing their users with a better library experience thanks to the installation of our leading library technology.
Bedford Borough Council
Bedford Borough Libraries operate multiple facilities throughout the area, including Bedford Central, which also houses the Heritage Library, Bromham, Kempston, Putnoe, Wootton Library and even a Mobile Library.
Library users in the Bedford Borough can find books, magazines, newspapers, comics, audiobooks, eBooks, CD’s, DVD’s, maps, free & unlimited Wi-Fi, computer, internet access, and printing, fax facilities, photocopying, local and family history, other local information and lots more. Discover a wide range of community events for all ages.
Thanks to D-Tech, library users in Bedford will soon be able to benefit from self-service checkout technology.
Find out more about Bedford Borough Council Libraries
City of Glasgow College
Students of Glasgow University can look forward to faster access to laptops and devices thanks to D-Tech’s upcoming computeIT installation. The self-service laptop loan solution will deliver improved security, flexibility and interactivity.
Find out more about the City of Glasgow College Libraries
Coventry University
D-Tech has loved working with the award-winning Lanchester Library at Coventry University delivering faster, more secure access to laptops, tablets and other devices thanks to computeIT. Kirsty Kift, Assistant Director (Customer Experience and Service Innovation), Lanchester Library said, “our students like the convenience of borrowing laptops. Many of our students travel long distances to the university, so it is ideal for them. It means they don’t have to carry their own laptop around or worry about security. Loaning laptops through self-service cabinets supports our 24-hour opening and facilitates a better use of staff resources.”
After such positive feedback, we’re delighted to improve our services at the university even further with additional computeIT capabilities.
Find out more about Coventry University’s iconic Lanchester Library
London Borough of Hounslow
…This one is technically from 2019, but we wanted to include it. We hope you don’t mind!
The London Borough of Hounslow Library Service encompasses eleven library facilities, which will soon be home to seventeen D-Tech serveIT kiosks, giving patrons improved accessibility and functionality at their local library.
D-Tech’s serveIT delivers industry-leading self-service technology to libraries, enabling staff to spend more time engaging with customers, assisting with reading choices, digital services and a wide range of activities available in the modern library.
Events, community information, local history and archives including the Local Studies Service, reading groups, free internet access as part of the Government’s People’s Internet (PN) Programme, eLibrary services and a Library at Home service. They even have library Lego!
Find out more about London Borough of Hounslow Libraries
D-Tech is here for you
We also want to remind all our customers around to the world that we are here for you if and when you need us.
We understand that this is a challenging time for all, so if D-Tech can offer you any additional support please don’t hesitate to get in touch. And most importantly, stay safe.
From everybody at D-Tech
