I just want to say thank you so much for sorting out the on-going issue I have been having with the gates. The D-Tech engineer popped around last Friday and made some adjustments. He also increased the volume of the signal so it is easier to hear the alarm even with a hoard of kids trying to leave the library simultaneously.

I’ve been testing it regularly and it works beautifully (hope I am not tempting fate here…).

I just want to let you know that I think you provide an amazing customer service. There are issues and teething problems with most technical products (mine were extreme!), but that’s ok if the technical support is good which is definitely the case with D-Tech. Very happy that I went with your company!