You can’t get any? D-Tech’s customer satisfaction levels couldn’t be further from The Rolling Stones.
– 92% Satisfied, 81% Awesome –
Here at D-Tech, we pride ourselves on the level of service and quality of aftercare we provide for all customers. That’s why we love receiving customer feedback.
Of course, we particularly love reading the positive feedback, which makes up the vast majority of what we receive from our customers (our customer satisfaction rate during the past six months stands at over 90%).
However, as much as we hate receiving it, it is the occasional negative feedback which has more impact on the way D-Tech does business. It is the experiences of these few customers that create our opportunities to keep improving what we do, the products we produce, and the services we provide. When customers tell us that we need to do better, it drives us to
keep getting better! And then better again, and again, until that customer satisfaction score hits 100%!
Customer Satisfaction Stats
During the past 6 months:
What our customers say
We love to hear specific feedback from customers. The quality of our aftercare service and ongoing support, combined with the long lifespan of our products, is central what we offer to every D-Tech customer. Here is what just a few of our happy customers had to say about D-Tech;
- “Fab service as always.”
- “Huge thanks for sticking at the oddities to resolve the problems.”
- “Very good service – big thank you”
- “Super quick and helpful :-)”
- “Excellent support and solutions achieved”
- “Communication was excellent”