Whether you operate a community-serving library or a busy high street retailer, maximising productivity is key to survival in today’s competitive market, and resource stretched environment. Managing staff deployment and optimising output often rely on knowledge of your customer base and foresight of demand. The days of using spreadsheets, analysing previous trends, and a sneaky look at a crystal ball are in the past, as thermal counters are a cost-effective way to monitor footfall and allow real-time redeployment to improve customer satisfaction and increase sales/transactions.
Thermal counters accurately detect people by their body heat profile and can, therefore, count bidirectionally even when a number of people are passing simultaneously. The technology is non-intrusive and over 98% accurate, as few external factors (such as heat, light or inanimate objects) affect it.
In a library setting, it is important that accurate figures showing the use of the facility are collated. These can help management to be proactive in finding solutions to maximise productivity, support a business case for supporting technology such as self-service solutions, or security gates, and demonstrate the library’s position as a good return on investment. People counting can highlight shortfalls in staffing at specific times of the day, and the need for redeployment to ancillary tasks at others.
In a corporate setting, data collected from thermal people counters can be used to analyse building usage, perhaps prompting hot-desking on a specific floor at certain times, to facilitate the closure of specific areas and the savings associated with that action, enabling remote utility control, if minimum occupancy, and for supporting security staff.
In a retail setting, thermal people counters can pay for themselves in no time! Always know which tills have the longest queues, where customers are waiting for assistance, and redeploy staff to make sure you never lose that sale. People counters are an invaluable asset to ensure an improved service, as well as an easy to use support system for security staff, particularly at the close of business.
D-Tech’s internal, ceiling mounted, thermal imaging technology provides fast and accurate data on how, when and where a location is being used. The award-winning technology is used by major high street retailers to avoid queues and anticipate demand at checkouts, and to monitor footfall in the transport, banking, retail, security, and leisure industries.
- Small, discrete ceiling mounted counters
- 98% accuracy over a 30-meter area
- No unsightly posts or obstructions
- Details of count by time, date, hour and minutes
- Sensitive readers with privacy retained
- Direct interface to PC
- Easily integrated with existing system
- Data from up to 30 locations
- Award winning technology
- All data feedback to one location
- Up to 100 counters per software applications across multiple locations
- Exportable data into Excel for use with graphs and pivot tables
- Automatic counting mode and storage
- D-Tech software IP enabled, and web viewing facilitated