D-Tech has installed its Enterprise, thermal imaging people counter at the the newly opened York Explore Library Learning Centre. The new space provides a welcoming and well-designed flexible location that brings together a modern city library, with a full and vibrant programme of learning.
The thermal imaging people counter transmits data directly to a web browser application and therefore offers a number of benefits over traditional beam technology including improved accuracy, higher performance and the option to view real time data across multiple locations. The counter software offers a wide range of settings and collection options to provide data linked to a number of circumstantial, environmental and demographic pre-set applications. The quality and depth of data means that the collation of data is streamlined, takes up less staff time than other people counting technology and library staff can use the data to understand footfall trends across time, location and even the weather!
Helen Whitehead, Performance and Projects Manager, City of York Council, Libraries & Heritage department, explains her team’s reasons for choosing the thermal imaging people counter over other types: “ We are always keen to keep abreast of new technology in order to keep improving our service to customers. The new Explore centre has opened with technology which the public can see for example, the latest self issue and wi-fi, and other technology which they don’t notice, like the thermal imaging people counter. Seen or unseen, it’s all about improving the service to our customers. We’re proud to be leading the way in terms of using the latest technology to deliver a modern service.”
The Explore centre is in a highly listed building and it was important that the people counter is unobtrusive in the listed setting. Small, compact and with easy fixing, the thermal imaging people counter sits discretely in the ceiling transmitting its data efficiently and quietly with no intrusion on the library setting or visitors.
Helen adds: “Since the new Explore centre opened a few weeks ago we’re getting far more visitors than before, and the new people counter is diligently counting them all!”.